FTG RUGBY POLO

SHIPPING & RETURNS
DOMESTIC (U.S.)

• Pre- orders will ship during the dates listed on the product page or in the Terms & Conditions at checkout. These dates are
  estimates and may change, if so, you’ll be notified by email.
  
  
• After placing your order, you’ll receive a confirmation email. Once shipped, a tracking number will be sent.
  
  
• Please allow 3–6 business days for order processing before shipment. Estimated total delivery time is 7–14 business days.
  
  
• All sales are final. Due to the nature of our limited releases,we do not accept returns, exchanges, or cancellations.
  
  
•  Customers are responsible for re-delivery fees if a package is returned due to an incorrect address or missed delivery.
  
  
• Please verify your shipping address before checkout — we are not responsible for orders shipped to addresses entered incorrectly.
  
  
• Once a package is marked “Delivered” by the carrier, we are not responsible for lost or stolen items. Please contact the
  carrier directly in such cases.
  
  INTERNATIONAL
  
  
• We currently offer flat-rate shipping to select countries. Our rates include most duties and taxes, though additional fees may apply in some regions and are the responsibility of the customer.
  
  
•  Please allow 3 –6 business days for order processing before shipment. Estimated delivery time is 10–20 business days, not
  including potential customs delays.
  
  
• Tracking information will be sent once your order ships.
  
  
• All sales are final. We do not accept returns, exchanges,or cancellations for international orders.
  
  RETURNS & EXCHANGES
  
  
• All sales are final. We do not accept returns, exchanges, or cancellations on any products.
  
  
• If you receive a defective or incorrect item, please contact us within 7 days of delivery at support@forthegengonly.com with your order number and photos so we can assist you.